Privacy Policy

1. Information We Collect

When you use our contact form, subscribe to our newsletter, or book a consultation, we collect information you provide directly, including:

• Name and email address
• Phone number (if provided)
• Message content and project details
• Billing and payment information (for purchases)

2. How We Use Your Information

We use the information collected to:

• Respond to your inquiries and provide customer support
• Send newsletter updates (if you've subscribed)
• Process orders and deliver products or services
• Improve our website and services
• Comply with legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

3. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. These include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our site
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

4. Third-Party Services

We use trusted third-party services to operate our business, including:

• Payment processors (for secure transactions)
• Email service providers (for newsletter delivery)
• Analytics tools (to improve our website)
• Scheduling tools (for booking appointments)

These services have their own privacy policies governing the use of your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where applicable

To exercise these rights, please contact us.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will indicate when changes were made. We encourage you to review this policy periodically.

10. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

Email: branden@brandenbauer.com